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1974

First office established in Dee Why.

1975

First operating terminal at Brookvale opened.

1976

First major client, Modern Teaching Aids, commenced trading with us. They still use Star Track Express today.

1979

Established Dynamite Express, a specialist road express service from Sydney to Perth.
Company restructure to create separate Sales and Customer Service Divisions.
Adelaide Branch opened.

1980

Melbourne Branch opened.

1982

Discount Freight Express name adopted; Company logo put on our trucks for the first time.
Brisbane Branch opened.

1984

Perth Branch opened.

1988

Centralised Proof Of Delivery (POD) processing and retrieval system established.
Major branches connected to Wide Area Network to service customers with POD copies.
Darwin branch opened.

1990

The Fair Dealing Policy is formalised, endorsing seventeen separate provisions which guarantees the fair treatment of all employees.

1991

Installation of Transport Efficiency Analysis and Management (TEAM) national computer system.

1992

Installation of Pickup Booking system.

1993

Installation of Star Track Freight Management system linked to TEAM computer system.
Opening of a purpose built depot in Smithfield, Sydney. Our first depot with an automatic sortation system.
Implementation of microfilm POD based computer system.

1994

The Australian Institute of Materials Management awards Star Track Express with the "S.E. Pike Trophy" for distinguished achievements in transportation and the "Mike Munns Merit Award" for excellence in the development of materials handling.

1995

Installation of mobile data terminals in Star Track Express trucks.

1996

Opening of new facility at Tullamarine, Melbourne. Our second barcode driven automatic sortation system.

Remote access facility released to customers to view details of freight movements and key delivery information in real time including electronic POD signatory.

1997

Our rapidly emerging "Air Courier" business, a combined air and road priority express delivery service, is re-badged as "Star Track Courier".
Launch of "one stop shop" third party warehousing.

1999

Paperless Despatch delivery service commenced.
Digital POD system implemented.
New Accounting and Human Resources systems implemented.
Book-in management system introduced.
Website upgraded to enable customers to access in real time full Track and Trace of their consignments, POD, Estimated Time of Arrival and Freight Cost Calculator.

2000

Trading name changes from Discount Freight Express to Star Track Express.
Opening of Minchinbury, Sydney our third barcode driven automatic sortation system capable of sorting over 16,000 cartons per hour.

2001

New purpose built depots in Canberra and Adelaide.

Niteroad Express acquired in Western Australia, building on our existing infrastructure.

POD images became available for instant viewing on the web.

National television and in-flight advertising campaign launched with a series of customer "testimonial" commercials.

2002

The opening of our new Brisbane depot, a purpose built facility located at Darra. This completes our east coast network, with automatic freight sortation systems now in place in Sydney, Melbourne and Brisbane.
New Perth depot opens at Perth International Airport. The facility brings Star Track Express and Niteroad Express together on the same site.
Web Despatch introduced.
New third party warehouses opened in Melbourne and Brisbane.
National Enquiry Management System (EMS) introduced to all branches providing coordinated management of customer enquiries nationally.
New Gatecheck Security system implemented to enable more frequent and comprehensive security checks of delivery vehicles before freight leaves the depots.
The Logistics Association of Australian again awards Star Track Express with the "S.E. Pike Trophy" for distinguished achievements in transportation and the "Mike Munns Merit Award" for excellence in the development of materials handling.

2003

Major expansion to Melbourne depot.
New purpose built depot opens in Tuggerah.
Star Track Express acquired by a joint venture between AUSTRALIA POST and QANTAS on 23rd December 2003.

2004

Star Track Express celebrates 30 successful years of service to our customers.
New purpose built depots opened in Geelong and Wollongong.
Business Review Weekly (BRW) recognises Greg Poche's contribution to the Transport Industry with a cover page story.
Sydney commissions a new 10,000 m² third party warehouse.
Opening of new company operated depot on the Sunshine Coast.

2005

New purpose built depot opens in Bendigo.

Opening of new company operated depots in Rockhampton and Dandenong.

Achievement of the best ever service performance month (June) in the company's history. This was followed by the best ever quarter for July to September 2005.

New Business Continuity Plan is established to ensure we can effectively respond, recover and resume normal operations as quickly as possible in the event of an unexpected crisis.

2006

9,000 m² purpose built bulk facility is opened in Minchinbury, Sydney.
$8.5 million upgrade to the Sydney automated freight sortation system.

New and Future Projects

Fleet to be re-equipped with new scanners in 2006. These scanners will ultimately be capable of receiving receivers' signatures on screen.
New Centralised Pickup Booking System to be released in 2006/07.
Sydney warehouse to be extended 2006/07.
New Perth warehouse to be built 2006/07.
New purpose built depots to be built in Tamworth and Wagga Wagga.

Company History

Star Track Express was started by a handful of industry visionaries who identified the need for a nationwide quality express freight service. With a "can-do" attitude and highly motivated staff, we created a strong tradition of setting industry standards and meeting our commitment to customers, providing "the best possible service at the lowest possible cost". We have experienced consistent rapid growth and are recognised as the technology based industry leader.

Timeline...